FREQUENTLY ASKED QUESTIONS
Orders are dispatched within 1–2 working days. Delivery times may vary slightly based on location, but you’ll get your HANA items as quickly as we can get them to you.
Yes! We deliver across Sri Lanka via trusted courier partners.
Delivery starts at LKR 350 and may vary slightly depending on your delivery address.
We accept card payments (Visa/MasterCard), KOKO, bank transfers, and Cash on Delivery (COD) for most areas.
100%. Our site is secured and payments are processed through trusted, encrypted gateways.
Yes. If your item is unused and in original condition, we accept exchanges within 7 days of delivery. No refunds – exchange only.
Just send us a message on WhatsApp or email us at info@hanaclothing.lk. We’ll guide you through the process.
Currently, we only offer exchanges of store credit. We do not offer cash refunds.
Each product has a size chart listed on its page. If you’re still unsure, feel free to DM us — we’ll help you find your perfect fit.
Yes, our clothes follow standard Sri Lankan sizing. If you prefer a looser or tighter fit, we recommend checking the product notes.
Absolutely. HANA is a collaborative brand and we love hearing your ideas. Drop us a message — we might even bring your design to life.
Absolutely, send us an email to info@hanaclothing.lk and we will get in touch with you.
If we haven’t answered your question here, drop us a WhatsApp or email — we’re happy to help!